Rated 4.5/5 Based on 895 Reviews
JOIN THOUSANDS OF INDIVIDUALS In the SECURITY INDUSTRY
The CCTV Operator course opens up opportunities to work in CCTV control rooms within businesses, shopping malls, airports, and local councils. Earn up to £3,500 per month when working full-time.
Money-back guarantee if you don’t enjoy the course*
- 95% + PASS RATE
- UNLIMITED EXAM RETAKES
- TOP-RATED TRAINERS
- EXPERIENCED TRAINERS
Course Summary
- Course Length: 2 days
- Fully Accredited & Compliant
- Instant Certificate Upon Passing
- Trusted by Learners Nationwide
- Prices From £250
- Earning Potential: Up to £24 per hour
- EXPERIENCED TRAINERS
SIA & PSA
- We Will Price Match or BEAT IT!
100% Secure Online Payment
- 02896000194
Covered by our Training Guarantee Policy
The course will run 2 days in the classroom followed by the exam to complete the 2 day course you must hold a door supervisor or security guard sia licence we will need a copy of your cert also it needs to be april 2021 if you can provide evidence of this it will be extra time in classroom
The Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (QCF) is for learners who work in, or who want to work as a CCTV Operator. It gives learners the opportunity to:
● Develop knowledge related to the Private Security industry, including, the purpose of the industry, the functions of the regulator, governing legislation and the acceptable work practices, procedures and standard
● Develop technical knowledge underpinning the role, duties and responsibilities of a CCTV Operative. This covers areas such CCTV codes of practice, operational procedures and guidelines, relevant legislation, emergency procedures and the importance of effective communication with third parties
● Develop their practical skills and their abilities in the functional aspects of the role, including, locating and tracking, lost contact drills and capturing images in the context of the CCTV
● Achieve a nationally-recognised Level 2 qualification
● Achieve a licence to practise
● Develop their own personal growth and engagement in learning.
Please note: There are very strict entry requirements, consequently you must produce as proof of identity for the course and examinations your ID and photographs will be required on the first day of training.
Group A documents You need to provide
1 x document group A.
Passport valid
Driving licence
UK original birth certificate 12 months from birth
Group B documents
2 documents x group B. must show your current address
Bank or building society statement from the last 3 months
Utility bill from the last 3 months
Credit card bill from the last 3 months
Council tax statement from the last 12 months
P45 or P60 For full list of required ID
vist SIA website below.
https://www.gov.uk/guidance/apply-for-an-sia-licence#group-a
Cancellation Policy
By enrolling on a course, you agree to the following key terms.
1. Cancellations & Refunds
Advance cancellation by learner
28+ days’ notice: Full refund of course fees paid (excluding any non‑refundable deposit).
14–27 days’ notice: 50% refund of course fees paid (excluding any non‑refundable deposit).
Less than 14 days’ notice: No refund.
72-hour administration fee (£70)
If you cancel within 72 hours of making your booking, a mandatory £70 admin fee will be deducted from any refund due, regardless of when the course is scheduled.
Non-attendance / course failure
No refund will be given if you:
Do not attend (no-show)
Arrive too late to be admitted or complete the required hours
Fail to complete the course or assessment for reasons not attributable to Ultimate Training Ltd
A £150 rebooking fee applies if you wish to join a future course after non‑attendance or failure to complete.
Exam retakes may be offered at our discretion and will incur additional fees, confirmed at the time of booking.
Deposits are non‑refundable in all circumstances, unless Ultimate Training ltd cancels the course.
Cancellation by Ultimate Training
We may cancel, postpone, or reschedule a course due to low enrolment, trainer illness, venue issues, or other circumstances beyond our control.
If we cancel and cannot offer a suitable alternative date, you will receive either:
A full refund of fees paid (including any deposit), or
A free transfer to another available course date.
We are not liable for additional costs (e.g. travel, accommodation, loss of earnings).
Refund processing
Approved refunds are processed to the original payment method, normally within 5–10 working days.
2. Conduct & Behaviour
To maintain a safe and professional environment, all learners must behave respectfully towards trainers and other participants.
Ultimate Training ltd may dismiss a learner from the course without refund for:
Abusive, aggressive, or threatening behaviour
Harassment or discrimination of any kind
Being under the influence of alcohol or illegal substances
Repeated disruption or refusal to follow reasonable instructions
Contact for cancellations and queries: support@ultimatetrainingni.com
Policy last updated: 21/05/2026
Ultimate Training ltd may amend this policy from time to time. Changes apply to new bookings from the date of publication on our website.